Logistics is not an organisational technique that is adapted to the rapid and unpredictable changes that e-commerce is experiencing today. Logistics related problems in e-commerce vary according to the type of commercial activity involved, but they are often considerable and sometimes result from the precipitation with which these activities were set up.
Stumm, M. and Bollo, D. (2004), "E-Commerce and End Delivery Issues", Daganzo, C.F. (Ed.) Logistics Systems for Sustainable Cities, Emerald Group Publishing Limited, Bingley, pp. 405-419. https://doi.org/10.1108/9780080473222-029
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