Although there is much discussion as to when the internet began to generate, or most likely substitute existing business into either smaller B2B pulses to customers, or beginning the household e-Commerce deliveries, by 1998 the internet was generally accepted as having had an impact.
Hassall, K. (2004), "Dispelling the e-Commerce and Urban Transport Environmental Doomsday forecasts: a counter intuitive Australian Case Study – The Postal Transport Network Restructure, 1995 to 2000", Daganzo, C.F. (Ed.) Logistics Systems for Sustainable Cities, Emerald Group Publishing Limited, Bingley, pp. 397-404. https://doi.org/10.1108/9780080473222-028
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