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The Key Elements of the PIHoQ Framework

ISBN: 978-1-83982-149-3, eISBN: 978-1-83982-148-6

Publication date: 3 March 2021

Schulz, R., Sense, A. and Pepper, M. (2021), "The Key Elements of the PIHoQ Framework", Customer Development of Effective Performance Indicators in Local and State Level Public Administration, Emerald Publishing Limited, Leeds, pp. 21-48. https://doi.org/10.1108/978-1-83982-148-620211003

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Emerald Publishing Limited