The Dark Side of Artificial Intelligence in Retail Innovation
Abstract
Learning Outcomes
This chapter attempts to provide answers to the following questions:
What is artificial intelligence (AI)? Moreover, what is AI-based retail innovation?
How does AI work?
What are the applications of AI in retail services innovation?
What are the ethical aspects, considerations and issues regarding the employment of AI in retail?
Keywords
Citation
Mahmoud, A.B., Tehseen, S. and Fuxman, L. (2020), "The Dark Side of Artificial Intelligence in Retail Innovation", Pantano, E. (Ed.) Retail Futures, Emerald Publishing Limited, Leeds, pp. 165-180. https://doi.org/10.1108/978-1-83867-663-620201019
Publisher
:Emerald Publishing Limited
Copyright © 2020 Emerald Publishing Limited