Digital Transformation and Implications for the Informal Sector of Ghana

Abstract

The chapter explores the implications of digitalization on the informal economy of Ghana, focusing on the agricultural, microcredit, transportation, and retail sectors. The study was designed as a qualitative study with data collected from books, articles, government reports, business reports, and newspapers. The data collected were analyzed using qualitative content analysis. The study argues that in the agricultural sector, e-agriculture initiatives and digital tools have improved farming practices, providing timely scientific knowledge to farmers and increasing yields. The microcredit sector has been transformed through digital financial services, which have expanded financial inclusion, lowered costs, and simplified regulatory compliance. In the transportation sector, digital platforms like Uber and local startups have streamlined operations, improved safety, and created economic opportunities for drivers. Additionally, e-commerce platforms have facilitated stock ordering and delivery for retailers, reducing downtime and formalizing their transactions. These digital innovations are crucial in enhancing the formalization of the informal economy in Ghana, providing numerous benefits for businesses and individuals in these sectors.

Citation

Acquah, A., Agyabeng, A.N. and Mensah, J.K. (2024), "Digital Transformation and Implications for the Informal Sector of Ghana", Vinodan, A., Mahalakshmi, S. and Rameshkumar, S. (Ed.) Informal Economy and Sustainable Development Goals: Ideas, Interventions and Challenges, Emerald Publishing Limited, Leeds, pp. 29-51. https://doi.org/10.1108/978-1-83753-980-220241002