Providing Choice and Preferences to Service Users Accessing Trauma Treatment: A Multicultural Lens

Abstract

In the previous chapter, the reader will have become familiar with the idea of screening for traumatic experiences within organisations as a way to identify those who may benefit most from interventions and support. In this chapter, I present an overview of the trauma therapy literature in the first instance and then explore some of the debates regarding specific trauma-informed treatments versus general therapeutic approaches. The multicultural competency literature is discussed, and the multicultural orientation approach of cultural humility, cultural opportunity and cultural comfort is highlighted in a practice context. This chapter concludes with a case study vignette that brings it all together with a clinical example of what trauma-informed therapy through a multicultural lens might look like. As such I operationalise choice, collaboration , trust and transparency, and cultural principles from the trauma-informed care literature. Although applied here to specific trauma-informed organisations, some of the methods and processes that I unpack can be used in non-specific organisations where social/case managers are employed and wish to operationalise choice and collaboration in a structured way.

Citation

Mahon, D. (2022), "Providing Choice and Preferences to Service Users Accessing Trauma Treatment: A Multicultural Lens", Trauma-Responsive Organisations: The Trauma Ecology Model, Emerald Publishing Limited, Leeds, pp. 123-146. https://doi.org/10.1108/978-1-80382-429-120221008