Six Sigma, Disruptive Technology and Performance of Nigerian Healthcare Systems during COVID-19 Pandemic

Abstract

The need for continuous improvement in the quality of products and services calls for methodology and strategy that will enhance performance in businesses. When there is a reduction in waste during production, it will give room for a better product and services which at the same time improves the profits of the organization. On the other hand, technology is a means by which processes and skills are introduced into the production of goods and services to achieve organizational goals, and this has been proven effective during COVID-19 lockdown. Technology is more of a scientific investigation that brings transformation into business performance, mostly in the manufacturing industry. This study was ventilated through analysis of relevant themes and premised on the narrative discourse of the structures of the study. This chapter examined how Six Sigma, waste reduction methods and technology, brings change and success in the business performance in the manufacturing system. The chapter discusses the impact of technology and the application of Six Sigma in achieving sustainable business processes during COVID-19 in Nigeria's manufacturing system. The study concludes that Six Sigma is a veritable approach to elicit worthy results in any period especially during a pandemic when everything is no longer working perfectly. Six Sigma and disruptive technology have helped the majority of organizations to stay above board in accomplishing their business performance.

Citation

Akinwale, O.E. and Olonade, O.P. (2022), "Six Sigma, Disruptive Technology and Performance of Nigerian Healthcare Systems during COVID-19 Pandemic", Eniola, A.A. (Ed.) Entrepreneurship and Post-Pandemic Future, Emerald Publishing Limited, Leeds, pp. 39-51. https://doi.org/10.1108/978-1-80117-902-720221004