Effect of the Firm’s Absorptive Capacity on the Work Engagement of White-collar Employees in Istanbul

Abstract

Analyzing the external environment, catching the opportunities that it offers, and detecting knowledge to innovate have become important antecedents of competitive, agile, and sustainable organizations that satisfy all their stakeholders including their employees. These characteristics are related to the absorptive capacity, that is, the ability of companies to value, assimilate, and utilize new external knowledge. The authors argue that at the individual level, these companies could influence the work engagement in their white-collar employees. Work engagement can be understood as the employees’ psychological connection with their work, an aspect that has gained special relevance in the knowledge-based economies of the twenty-first century. Thus, the aim of this study is to observe if the absorptive capacity of companies influences work engagement in white-collar employees. The Absorptive Capacity Scale (Flatten, Engelen, Zahra, & Brettel, 2011) and the Utrecht Work Engagement Scale (Schaufeli & Bakker, 2003) were administered through an online platform. Our findings from 203 white-collar employees in Turkish companies confirmed our assumption regarding the positive effect of absorptive capacity on employees’ work engagement. The results and implications are discussed.

Citation

Contreras, F. and Baykal, E. (2021), "Effect of the Firm’s Absorptive Capacity on the Work Engagement of White-collar Employees in Istanbul", Dinçer, H. and Yüksel, S. (Ed.) Strategic Outlook in Business and Finance Innovation: Multidimensional Policies for Emerging Economies, Emerald Publishing Limited, Leeds, pp. 59-71. https://doi.org/10.1108/978-1-80043-444-820211006