Voice of the Customer in Higher Education
Lean Six Sigma in Higher Education
ISBN: 978-1-78769-930-4, eISBN: 978-1-78769-929-8
Publication date: 30 November 2020
Citation
Thomson, S.P. and Antony, J. (2020), "Voice of the Customer in Higher Education", Antony, J. (Ed.) Lean Six Sigma in Higher Education, Emerald Publishing Limited, Leeds, pp. 125-140. https://doi.org/10.1108/978-1-78769-929-820201009
Publisher
:Emerald Publishing Limited
Copyright © 2021 Scott P. Thomson and Jiju Antony. Published under exclusive licence by Emerald Publishing Limited