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The human factor in 5S implementation: perspectives from Poland

Wieslaw Urban (Bialystok University of Technology, Bialystok, Poland)
Agnieszka Mazurek (Bianor Sp z o.o., Bialystok,Poland)

Publication date: 1 July 2011


Subject area

Production management and personnel management.

Study level/applicability

Production management modules of undergraduate business and management courses.

Case overview

The case describes the implementation of 5S by a Polish production company, namely Bianor. It presents not only the literature base and benefits of 5S but, in particular, shows the specificity of the implementation process, taking into consideration attitudes of employees; moreover, the study devotes some attention to aspects of organizational culture.

Expected learning outcomes

The case shows how to implement the 5S method in a production company, and how effective communication of processes is essential to implementing business change.

Supplementary materials

Teaching note.



Urban, W. and Mazurek, A. (2011), "The human factor in 5S implementation: perspectives from Poland", , Vol. 1 No. 3.



Emerald Group Publishing Limited

Copyright © 2011, Emerald Group Publishing Limited

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