Selection of reverse‐logistics servicer for electronic products with fuzzy comprehensive evaluation method
Abstract
Purpose
The purpose of this paper is to establish an evaluation index system to select the reverse‐logistics servicer of electronic products, based on characteristics of electronic products' recycling and reuse.
Design/methodology/approach
First of all, according to the characteristics of electronic products' recycling and reuse, an evaluation index system is designed to select its reverse‐logistics servicer, then the index weights are determined by factor analysis method based on abundant investigation. Finally, the fuzzy comprehensive evaluation method is used to evaluate and select a reverse‐logistics servicer of electronic products.
Findings
The results are convincing: an evaluation index system is developed according to the characteristics of electronic products' recycling and reuse, and then the index weights are determined by factor analysis method.
Practical implications
The method exposed in the paper can be used to evaluate and select a reverse‐logistics servicer of electronic products.
Originality/value
The paper succeeds in realising both designing of an evaluation index system according to characteristics of electronic products' recycling and reuse, and in determining the index weights by the factor analysis method based on abundant investigation.
Keywords
Citation
Zhang, R., Zhang, H. and Liu, B. (2012), "Selection of reverse‐logistics servicer for electronic products with fuzzy comprehensive evaluation method", Grey Systems: Theory and Application, Vol. 2 No. 2, pp. 207-216. https://doi.org/10.1108/20439371211260171
Publisher
:Emerald Group Publishing Limited
Copyright © 2012, Emerald Group Publishing Limited