A procedure to assess organizational effectiveness is proposed in this paper. An OE “menu” of optionsis set out by which organizational performance can be measured. By using such a menu, managers’ decision making, planning, and communicating with internal and external constituencies can be enhanced.
Kraft, K.L. and Jauch, L.R. (1992), "The Organizational Effectiveness Menu: A Device for Stakeholder Assessment", American Journal of Business, Vol. 7 No. 1, pp. 18-23. https://doi.org/10.1108/19355181199200003
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