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A study on the performance evaluation of major international airports in the world

K‐J. Tseng (Department of International Business, Hsuan Chuan University, Hsin Chu, Taiwan, Republic of China)
Jow‐Fei Ho (Graduate Institute of Management Science and Decision Making, Tamkang University, Taipei, Taiwan, Republic of China)
Yuan‐Jing Liu (Department of Military Training, Tungnan University, Taipei, Taiwan, Republic of China)

Journal of Modelling in Management

ISSN: 1746-5664

Article publication date: 14 March 2008

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Abstract

Purpose

This paper aims to assess the performance evaluation of major international airports in the world.

Design/methodology/approach

In this study, the authors utilized data envelopment analysis in an input‐oriented method to discuss the overall operational performance of 20 major international airports between 2001 and 2005. They used cross efficiency measure to determine the international airports that enjoy the best operational performances and used the bilateral model to compare the performance differences between international airports of different regions.

Findings

The Atlanta Airport (ATL) in the USA and the Beijing Airport (PEK) in China experienced MPSS. The overall performance of international airports in Asia is better than those in Americas, Europe, and Oceania.

Research limitations/implications

Service quality can be discuss in the field in the future.

Practical implications

In sensitivity analysis, four inputs had positive impacts on overall performances.

Originality/value

The ATL in the USA and the PEK in China were the best practices for the other international airports.

Keywords

Citation

Tseng, K., Ho, J. and Liu, Y. (2008), "A study on the performance evaluation of major international airports in the world", Journal of Modelling in Management, Vol. 3 No. 1, pp. 71-81. https://doi.org/10.1108/17465660810860381

Publisher

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Emerald Group Publishing Limited

Copyright © 2008, Emerald Group Publishing Limited