A mobile‐based emergency response system for intelligent m‐government services

Abstract

Purpose

The purpose of this paper is to present an intelligent mobile based emergency response system (MERS) framework, a text information extraction and aggregation algorithm to integrate information from multiple sources in the MERS system, and an ontology‐supported case‐based reasoning system for the MERS system.

Design/methodology/approach

The paper explains the components of information extraction and aggregation process, and a CBR‐Ontology approach for the MERS system.

Findings

The result of this study will offer a new opportunity to the interaction between government, citizens, responders, and other non‐government agencies in emergency situations, and therefore improve the services of the government in an emergency situation.

Originality/value

The paper indicates the need for usage of mobile technologies to assist the government to get information and make decisions in responding to disasters anytime and anywhere.

Citation

Amailef, K. and Lu, J. (2011), "A mobile‐based emergency response system for intelligent m‐government services", Journal of Enterprise Information Management, Vol. 24 No. 4, pp. 338-359. https://doi.org/10.1108/17410391111148585