This paper explores how a research‐based understanding of outcomes in social care can be incorporated into practice. Drawing on research by the Social Policy Research Unit and the practical experience of North Lincolnshire Social Services Department, this paper highlights how culture change and the involvement of stakeholders are key to using outcomes ideas as a motivational framework for service improvement.
Ball, S., Mudd, J., Oxley, M., Pinnock, M., Qureshi, H. and Nicholas, E. (2004), "Make Outcomes your Big Idea: Using Outcomes to Refocus Social Care Practice and Information", Journal of Integrated Care, Vol. 12 No. 5, pp. 13-19. https://doi.org/10.1108/14769018200400035
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