(2) The NHS Plan: Maintaining the Human Touch

Jon Glasby (Department of Social Policy and Social Work, University of Birmingham)

Journal of Integrated Care

ISSN: 1476-9018

Publication date: 1 December 2000


Although the NHS Plan stopped short of forced mergers of local authority social services departments with NHS bodies, it may nevertheless lead to a form of amalgamation by stealth. Irrespective of the organisational dilemmas this raises, this paper emphasises the need to retain a central focus on the experience of users.


Glasby, J. (2000), "(2) The NHS Plan: Maintaining the Human Touch", Journal of Integrated Care, Vol. 8 No. 6, pp. 11-14. https://doi.org/10.1108/14769018200000046

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Copyright © 2000, MCB UP Limited

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