Outcome Indicators: Friends or Enemies?
Christopher Riley
(World Health Organisation)
Jill Riley
(Occupational Therapy Education, The University of Wales College of Medicine)
32
Abstract
Systematic monitoring of outcomes in social and health services is relatively new, and hopes are high that significant improvements can be achieved in this way. However, the setting of appropriate targets and measurements is far from simple, and much care and thought will be needed to ensure that efficiency measures turn out to be a blessing and not a curse.
Citation
Riley, C. and Riley, J. (1998), "Outcome Indicators: Friends or Enemies?", Journal of Integrated Care, Vol. 6 No. 6, pp. 246-253. https://doi.org/10.1108/14769018199800050
Publisher
:MCB UP Ltd
Copyright © 1998, MCB UP Limited