Response to S. Voelpel et al. , “The tyranny of the Balanced Scorecard in the innovation economy,” Journal of Intellectual Capital , Vol. 7 No. 1, 2006, pp. 43‐60
Abstract
Purpose
The purpose of this response is to refute Voelpel et al.'s five proposed explanations about why the Balanced Scorecard fails to support innovation and employee empowerment.
Design/methodology/approach
Provides quotes from published articles and books by Kaplan‐Norton that directly contradict the positions taken by Voelpel et al.
Findings
Voelpel et al. failed to read or systematically ignored the relevant literature before writing their article.
Originality/value
This response confirms that enterprise leaders can continue to adapt and use the Balanced Scorecard to facilitate the implementation of their new, innovative strategies.
Keywords
Citation
Kaplan, R.S. and Norton, D.P. (2006), "Response to S. Voelpel
Publisher
:Emerald Group Publishing Limited
Copyright © 2006, Emerald Group Publishing Limited