The impact of e‐resources at Bournemouth University 2004/2006

Abstract

Purpose

The purpose of this paper is to survey the impact of electronic resources on the learning and teaching community of Bournemouth University.

Design/methodology/approach

Action research was used over a two‐year period, with the results from one academic school were compared the following year with the results from two other schools.

Findings

The findings in the paper show how the use of, and enthusiasm for, electronic resources is widespread amongst students and staff.

Originality/value

The paper demonstrates the effectiveness and value in using action research to assess service offerings.

Citation

Beard, J., Dale, P. and Hutchins, J. (2007), "The impact of e‐resources at Bournemouth University 2004/2006", Performance Measurement and Metrics, Vol. 8 No. 1, pp. 7-17. https://doi.org/10.1108/14678040710748049