A report by the Commission for Health Improvement into alleged poor care provided the stimulus for the development of an audit tool in a strategic health authority to assess and improve systems and processes of care.
Butler, T. (2004), "Learning from Rowan ward ‐ developing an audit tool to improve the systems and processes for quality of care and safety of service users", The Journal of Adult Protection, Vol. 6 No. 4, pp. 22-26. https://doi.org/10.1108/14668203200400024Download as .RIS
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