Best value for extra care services: Going beyond simple measures
Sharon Mitchell
(Eastleigh Housing Association)
31
Abstract
Applying best value principles to ‘hard’ services such as repairs, planned maintenance, rent collection and arrears management is relatively straightforward, with a raft of good practice examples across the sector from which to learn, but applying those principles to softer, more personal services is different altogether.
Citation
Mitchell, S. (2000), "Best value for extra care services:
Publisher
:MCB UP Ltd
Copyright © 2000, MCB UP Limited