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BP turns to training for award‐winning results

Training Strategies for Tomorrow

ISSN: 1369-7234

Article publication date: 1 October 2002

Abstract

When global petrochemical group BP took a look at its staff performance at petrol forecourts across the UK a couple of years ago, it did not like what it saw. Turnover was close to 100 percent and morale was low – unsurprising for a job that involves long unsociable hours and countless difficult customers.

Keywords

Citation

(2002), "BP turns to training for award‐winning results", Training Strategies for Tomorrow, Vol. 16 No. 5, pp. 13-16. https://doi.org/10.1108/13697230210816150

Publisher

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MCB UP Ltd

Copyright © 2002, MCB UP Limited