Effective management commitment enhances six sigma success
Charles Thevnin
(Charles Thevnin is the chief financial officer for Doctors Medical Center – San Pablo/Pinole Campus (Tenet Health System). He has taught finance, healthcare statistics and information systems as an adjunct professor for Iona College, New Rochelle, NY. Current research interests include quantitative techniques, marketing, financial modeling, and the six sigma concepts.)
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Abstract
This article examines the approach in incorporating the six sigma quality concepts into the day‐to‐day business operations. The primary emphasis is not on the positive financial results that many companies were able to achieve with the implementation of this quality concept, but to illustrate how it can be linked into the overall company strategy.
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Citation
Thevnin, C. (2004), "Effective management commitment enhances six sigma success", Handbook of Business Strategy, Vol. 5 No. 1, pp. 195-200. https://doi.org/10.1108/10775730410494198
Publisher
:Emerald Group Publishing Limited
Copyright © 2004, Emerald Group Publishing Limited