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Effective management commitment enhances six sigma success

Charles Thevnin (Charles Thevnin is the chief financial officer for Doctors Medical Center – San Pablo/Pinole Campus (Tenet Health System). He has taught finance, healthcare statistics and information systems as an adjunct professor for Iona College, New Rochelle, NY. Current research interests include quantitative techniques, marketing, financial modeling, and the six sigma concepts.)

Handbook of Business Strategy

ISSN: 1077-5730

Article publication date: 1 December 2004



This article examines the approach in incorporating the six sigma quality concepts into the day‐to‐day business operations. The primary emphasis is not on the positive financial results that many companies were able to achieve with the implementation of this quality concept, but to illustrate how it can be linked into the overall company strategy.



Thevnin, C. (2004), "Effective management commitment enhances six sigma success", Handbook of Business Strategy, Vol. 5 No. 1, pp. 195-200.



Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited

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