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Creating a user‐centered library homepage: a case study

Junior Tidal (New York City College of Technology, City University of New York, Brooklyn, New York, USA)

OCLC Systems & Services: International digital library perspectives

ISSN: 1065-075X

Article publication date: 25 May 2012




This paper aims to describe the process, testing, and data analysis of redesigning a library's homepage to create a more user‐centered experience.


A survey and a usability test were conducted to collect data on users' interactions. The goals were to make design changes catered to users' needs, prior to migrating the site to a content management system.


Recommendations are made to improve the usability of the Ursula C. Schwerin library homepage, as well as considerations for future testing.


This case study will be useful for librarians and web programmers implementing usability tests for the first time. It will also be useful for those focusing on developing a more user‐centered homepage.



Tidal, J. (2012), "Creating a user‐centered library homepage: a case study", OCLC Systems & Services: International digital library perspectives, Vol. 28 No. 2, pp. 90-100.



Emerald Group Publishing Limited

Copyright © 2012, Emerald Group Publishing Limited

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