A knowledge capture awareness tool

Subashini Hari (School of the Built and Natural Environment, Glasgow Caledonian University, Glasgow, UK)
Charles Egbu (School of the Built and Natural Environment, Glasgow Caledonian University, Glasgow, UK)
Bimal Kumar (School of the Built and Natural Environment, Glasgow Caledonian University, Glasgow, UK)

Engineering, Construction and Architectural Management

ISSN: 0969-9988

Publication date: 1 December 2005

Abstract

Purpose

Popularity in knowledge management has, unfortunately, not been matched by parallel empirical research on the processes, challenges and benefits of knowledge capture in small and medium enterprises (SMEs) in the construction industry, given the fact that 99 per cent of firms in the UK construction industry can be classified as SMEs. This paper aims to discuss the output of a research study, which is focused on knowledge capture in SMEs in construction industry. The paper also aims to present and discuss a computer‐based awareness tool on knowledge capture underpinned by Kolb's experiential learning theory.

Design/methodology/approach

The empirical study involved a total of 51 professionals from 26 SMEs in the construction industry. Grounded theory approach was adopted. Also, a content analysis was considered.

Findings

The results show that there is lack of awareness of complex issues associated with an effective knowledge capture process as well as ensuing benefits for SMEs in the construction industry. The effective implementation of knowledge capture in SMEs is partly dependent on the vision and flair of the owner/partners of the organisation. It is also determined by culture, structure, people, finance and technology, which warrants a coherent and structured approach.

Originality/value

A computer‐based awareness tool which is underpinned by Kolb's experiential learning theory.

Keywords

Citation

Hari, S., Egbu, C. and Kumar, B. (2005), "A knowledge capture awareness tool", Engineering, Construction and Architectural Management, Vol. 12 No. 6, pp. 533-567. https://doi.org/10.1108/09699980510634128

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Publisher

:

Emerald Group Publishing Limited

Copyright © 2005, Emerald Group Publishing Limited

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