Training needs associated with statistical process control

Claire Hewson (HCRC, University of Edinburgh, Edinburgh, UK)
Peter O’Sullivan (HCRC, University of Edinburgh, Edinburgh, UK)
Keith Stenning (HCRC, University of Edinburgh, Edinburgh, UK)

Training for Quality

ISSN: 0968-4875

Publication date: 1 December 1996

Abstract

Examines training needs associated with statistical process control (SPC), focusing on changes in organizational structure resulting from the implementation of SPC and associated changes in the knowledge and skills demanded of employees. Preliminary data indicate that SPC creates a change in organizational levels such that responsibility for controlling quality filters down from quality control teams to operating personnel. This in turn requires operators to acquire an understanding of statistical principles.

Keywords

Citation

Hewson, C., O’Sullivan, P. and Stenning, K. (1996), "Training needs associated with statistical process control", Training for Quality, Vol. 4 No. 4, pp. 32-36. https://doi.org/10.1108/09684879610156677

Download as .RIS

Publisher

:

MCB UP Ltd

Copyright © 1996, MCB UP Limited

Please note you might not have access to this content

You may be able to access this content by login via Shibboleth, Open Athens or with your Emerald account.
If you would like to contact us about accessing this content, click the button and fill out the form.
To rent this content from Deepdyve, please click the button.