Keys to successful TQM training and implementation
Ronald P. Anjard
(President of AIC, Box 420950, San Diego, California, USA)
1416
Abstract
Questions whether total quality management is another fad or is fundamental to success. Shows it is not a panacea for the “ills” of a business and does not provide the “magic pill” that will turn an ailing company into a market leader. Maintains that without free flow of information, co‐operation and co‐ordination effort, many obstacles will be encountered.
Keywords
Citation
Anjard, R.P. (1995), "Keys to successful TQM training and implementation", Training for Quality, Vol. 3 No. 1, pp. 14-22. https://doi.org/10.1108/09684879510082210
Publisher
:MCB UP Ltd
Copyright © 1995, MCB UP Limited