Six Sigma speeds the “settling in” process at Bharati Computers Limited: New employees become productive more quickly after streamlining process

Abstract

Purpose

Describes how Bharati Computers Limited reduced the average time required for new employees to complete the joining process from 14 to four days using six‐sigma techniques.

Design/methodology/approach

Details the seven processes involved in “settling in” a new employee, shows how they overlapped and how delays on one process could hold up the completion of another. Shows how the process was simplified and reformed.

Findings

Reveals that, on the basis of Bharati Computers Limited recruiting around 1,000 new people a year, the company could make an annual saving of around US$360,000.

Practical implications

Reveals how application of six sigma can substantially improve the performance of a process.

Originality/value

Highlights the scope for reducing hidden costs by stripping out activities that do not add value.

Citation

Roy, S. and Choudhary, P. (2007), "Six Sigma speeds the “settling in” process at Bharati Computers Limited: New employees become productive more quickly after streamlining process", Human Resource Management International Digest, Vol. 15 No. 2, pp. 39-41. https://doi.org/10.1108/09670730710735771