Crisis: when does a molehill become a mountain?
Abstract
Crises are hitting our industries with alarming regularity. Yet the word crisis is usually used with little thought to its meaning. Examines the various meanings which have been proposed by authors in the field of crisis management, and contends that for a situation to develop into a crisis three elements must be present: a triggering event causing significant change or having the potential to cause significant change; the perceived inability to cope with this change; and a threat to the existence of the foundation of the organization.
Keywords
Citation
Keown‐McMullan, C. (1997), "Crisis: when does a molehill become a mountain?", Disaster Prevention and Management, Vol. 6 No. 1, pp. 4-10. https://doi.org/10.1108/09653569710162406
Publisher
:MCB UP Ltd
Copyright © 1997, MCB UP Limited