Considers the failure of industrial management techniques to overcome resistance to change which exists in organizations. Recounts the ideas behind David Hall′s new management technique (model management) which could possible overcome “the shadow side” of company activities. Lists the model types of model management and suggests what shadow side effects are in a company, providing five categories of activity. Reveals how to manage these negatives, and to illustrate quotes sections of Gerard Egan′s latest book.
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