Integrating Strategy with Performance Measures
Alexander Roberts
(Heriot‐Watt University on 0131 449 5111 ext 4770; or
0171 262 5050 ext 3644.)
1115
Abstract
Hints that performance measurement systems are inaccurate in that what is measured is often not done. Suggests changing plans of measurement can often defeat their achievement; and addresses the problem of devising cost‐effective measurement systems which measure the correct items and minimize any disastrous consequences. Highlights some of these disasters with examples of unintended side effects.
Keywords
Citation
Roberts, A. (1994), "Integrating Strategy with Performance Measures", Management Development Review, Vol. 7 No. 6, pp. 13-15. https://doi.org/10.1108/09622519410771745
Publisher
:MCB UP Ltd
Copyright © 1994, MCB UP Limited