Third party logistics services: a Singapore perspective
International Journal of Physical Distribution & Logistics Management
ISSN: 0960-0035
Article publication date: 1 November 1999
Abstract
Focusses on three constructs that we believe are the primary determinants of the future usage of third party logistics services. These constructs are: extent of use of the third party logistics services; decision making process for choosing contract logistics services provider; and impact of the usage of contract logistics services on the organisation. An empirical research was carried out in Singapore to study the impact of these three factors on the future usage of third party logistics services in Singapore. Results based on an analysis of data relating to 126 Singapore‐based firms indicate that most users of these services are satisfied with their providers and believe that this has led to positive developments within the organisation. With a high current level of satisfaction, a large number of these firms are likely to increase their usage of contract logistics services moderately or substantially.
Keywords
Citation
Bhatnagar, R., Sohal, A.S. and Millen, R. (1999), "Third party logistics services: a Singapore perspective", International Journal of Physical Distribution & Logistics Management, Vol. 29 No. 9, pp. 569-587. https://doi.org/10.1108/09600039910287529
Publisher
:MCB UP Ltd
Copyright © 1999, MCB UP Limited