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Determining the importance of the supplier selection process in manufacturing: a case study

Marvin E. González (School of Business and Economics, Management and Marketing Department, College of Charleston, Charleston, South Carolina, USA)
Gioconda Quesada (School of Business and Economics, Management and Marketing Department, College of Charleston, Charleston, South Carolina, USA)
Carlo A. Mora Monge (Department of Accounting and BCS, New Mexico State University, Las Cruces, New Mexico, USA)

International Journal of Physical Distribution & Logistics Management

ISSN: 0960-0035

Article publication date: 1 July 2004

Abstract

This article investigates the importance of the supplier management process in the quality of the final product. A methodology is developed to analyze the variables involved in the supplier management process and it is illustrated with a case study of the chair manufacturing industry. Research results indicate that the supplier selection process appears to be the most significant variable as it helps in achieving high quality products and customer satisfaction. This paper shows the different analytical steps that arise naturally in the systematic categorization of variables for supplier management. Nine variables related to the supplier selection process were analyzed. Each of these variables was then evaluated through an experimental design using statistical information based on three factors, namely, quality, cost and productivity.

Keywords

Citation

González, M.E., Quesada, G. and Mora Monge, C.A. (2004), "Determining the importance of the supplier selection process in manufacturing: a case study", International Journal of Physical Distribution & Logistics Management, Vol. 34 No. 6, pp. 492-504. https://doi.org/10.1108/09600030410548550

Publisher

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Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited