To compete successfully, organizations pursue the status of the world‐class organizations (WCO). A WCO is defined as the best in its class, or as good as its best global competitor, in providing most value to the customer. WCOs must be supported by effective information systems. Presents new approaches to developing the information architecture for world‐class organizations.
Kim, B. and Lee, S.M. (1996), "Logistics information’s role within an IT systems architecture in a world‐class organization", Logistics Information Management, Vol. 9 No. 3, pp. 19-26. https://doi.org/10.1108/09576059610116662
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