The Challenge of Managing People
Logistics Information Management
Article publication date: 1 April 1992
Proposes that the type of staff (flexible, creative, individualistic) responsible for IT successes of the 1980s may not be happy in the industry of the 1990s which will require tighter management. Discusses the delegation dilemma and the factors affecting managers′ willingness to relinquish control. Examines the difference between “responsibility” and “accountability” and where these should lie in a management structure.
Hind, M. (1992), "The Challenge of Managing People", Logistics Information Management, Vol. 5 No. 4, pp. 38-41. https://doi.org/10.1108/09576059210021373
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