The Challenge of Managing People

Abstract

Proposes that the type of staff (flexible, creative, individualistic) responsible for IT successes of the 1980s may not be happy in the industry of the 1990s which will require tighter management. Discusses the delegation dilemma and the factors affecting managers′ willingness to relinquish control. Examines the difference between “responsibility” and “accountability” and where these should lie in a management structure.

Citation

Hind, M. (1992), "The Challenge of Managing People", Logistics Information Management, Vol. 5 No. 4, pp. 38-41. https://doi.org/10.1108/09576059210021373