Industrial enterprises are having to meet changes in customers' requirements at ever shorter intervals. The life cycles of products are becoming shorter, the pay‐back time of development costs likewise. Various concepts, such as Just‐in‐Time (JIT) and Total Quality Control (TQC) have been developed to meet the ever stricter demands made on products, their production and distribution processes; demands which may well be even more stringent in the liberalized Europe of the years following 1992.
Ploos van Amstel, M.J. and Verstegen, M.F.G.M. (1991), "Development of a Total Logistics Concept: A Method for Improving Logistics Performance", The International Journal of Logistics Management, Vol. 2 No. 2, pp. 63-73. https://doi.org/10.1108/09574099110804751
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