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The use of quality tools and techniques in product introduction: an assessment methodology

M. Spring (J. Booker are at the Department of Engineering Design and Manufacture, University of Hull, Hull, UK)
R. McQuater (J. Booker are at the Department of Engineering Design and Manufacture, University of Hull, Hull, UK)
K. Swift (J. Booker are at the Department of Engineering Design and Manufacture, University of Hull, Hull, UK)
B. Dale (J. Booker are at the Department of Engineering Design and Manufacture, University of Hull, Hull, UK)
J. Booker (J. Booker are at the Department of Engineering Design and Manufacture, University of Hull, Hull, UK)

The TQM Magazine

ISSN: 0954-478X

Article publication date: 1 February 1998

2325

Abstract

Based on fieldwork carried out on two Engineering and Physical Sciences Research Council‐funded projects in the area of design, the paper presents the details of an assessment approach which has been developed to assess the use and application of quality tools and techniques in the new product design and development process. Its use will help management recognise the symptoms, root causes, issues and problems that are adversely affecting NPDD, with respect to application (or lack of it) of quality tools and techniques.

Keywords

Citation

Spring, M., McQuater, R., Swift, K., Dale, B. and Booker, J. (1998), "The use of quality tools and techniques in product introduction: an assessment methodology", The TQM Magazine, Vol. 10 No. 1, pp. 45-50. https://doi.org/10.1108/09544789810197855

Publisher

:

MCB UP Ltd

Copyright © 1998, MCB UP Limited

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