The author identifies a link between the environment and the wider issue of corporate quality, based on ideas developed within TDG, the parent company for logistics and hire companies (transport companies) around much of the world. Argues that environmental good practice can be built into the activities of a company without additional bureauracracy. Identifies sections of a TQM system that lend themselves to an environmental policy, such as purchasing, in‐process inspection and audits. Concludes that adoption of TQM processes by TDG companies further strengthens the link between quality and good environmental practices.
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