To read the full version of this content please select one of the options below:

A conceptual framework for TQM implementation for SMEs

Sha’ri Mohd Yusof (School of Manufacturing and Mechanical Engineering, University of Birmingham, UK)
Elaine Aspinwall (School of Manufacturing and Mechanical Engineering, University of Birmingham, UK)

The TQM Magazine

ISSN: 0954-478X

Article publication date: 1 February 2000

Abstract

The proposed framework for TQM implementation in SMEs described in this paper centres on three main elements: the “quality toolbox”, “general methodology” and the “central co‐ordinating body”. It is believed that the adoption of TQM in SMEs must not be a fully blown approach but a gradual progression and selection of appropriate “quality tools and initiatives” as and when necessary, with the ultimate aim of continuous improvement in the organisation. The suggested methodology consists of a series of activities which can help towards making a selected quality initiative become a permanent feature of the organisation. The proposed framework is intended to be non‐prescriptive and the adoption of a quality initiative to be dependent upon the needs and priorities established by the company. Concludes with a discussion of, and the proposed future direction for, this research.

Keywords

Citation

Mohd Yusof, S. and Aspinwall, E. (2000), "A conceptual framework for TQM implementation for SMEs", The TQM Magazine, Vol. 12 No. 1, pp. 31-37. https://doi.org/10.1108/09544780010287131

Publisher

:

MCB UP Ltd

Copyright © 2000, MCB UP Limited