Retention Skills

Abstract

Explores recent survey information into management executives′ ability to retain information within an interactive skills training environment. Suggests that our ability to learn and understand complicated procedures come from the action of “doing them” so interactive coaching, role‐playing participation and practice are the keys to retentive skill adoption. Group dynamics, training environment, constructive comment and the quality of the coaching are considered as important reinforcers to those key elements.

Citation

Smith, J.L. (1992), "Retention Skills", Executive Development, Vol. 5 No. 4. https://doi.org/10.1108/09533239210018554