Requisite holism – precondition of reliable business information

Abstract

Purpose

This paper aims to suggest a new way toward reliability of contents of business information, on which quality of business critically depends. Contribution considers two problems: how to innovate information support for business with non‐technological innovations? And how can enterprises improve reliability of information for their work?

Design/methodology/approach

In this paper, qualitative analysis on the basis of the dialectical systems theory and business cybernetics is applied.

Findings

Modern markets require innovated business concepts. They include creation and implementation of requisitely holistic information support. Hence, enterprises need information management innovation. The use of requisite holism (as non‐technical innovation) to increase content‐reliability of business information is discussed. Matching information requirements by business cybernetics based on dialectical systems thinking can diminish errors by providing requisite holism.

Research limitations/implications

Research is limited to three hypotheses and qualitative analysis in desk research. Practical experience is considered indirectly.

Practical implications

The habit of limiting business information to financial information or marketing information separately as well as the habit of discussing mostly or even only, information reliability from technical support viewpoints, is attacked. An alternative is suggested.

Originality/value

The available literature does not provide for a similar model of how to provide information that is reliable in terms of its contents by matching Mulej/Kajzer's law of requisite holism.

Citation

Mulej, M. and Potocan, V. (2007), "Requisite holism – precondition of reliable business information", Kybernetes, Vol. 36 No. 3/4, pp. 319-332. https://doi.org/10.1108/03684920710746986