Evaluation of training is observed more in theory than in practice. The literature contains a great deal of confusion over terminology, with differing approaches to training and development resulting in differing approaches to evaluation and protagonists of alternative schools claiming mutual incompatibility. Reviews the training evaluation literature to clarify concepts and options and argues for a mixed approach. Reports a case study of applying a mixture of evaluation methods drawn different paradigms. Finally, suggests that, while competence‐based approaches offer some advantages in evaluation, they will not resolve the issues addressed.
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