How to Measure Management Training and Development Effectiveness

Abstract

Successfully measuring effectiveness in management training and development can be a difficult task. Design of a valid measurement programme should include evaluation in key areas; including emotional reaction and knowledge gain measured after training interventions. Behavioural change and organisational impact measurements should be used on a longer time horizon to evaluate the progress and currency of the management development programme. Finally, research shows that maintaining a balance of the above measurements is the final key to success in measuring the effectiveness of management training and development.

Citation

Endres, G.J. and Kleiner, B.H. (1990), "How to Measure Management Training and Development Effectiveness", Journal of European Industrial Training, Vol. 14 No. 9. https://doi.org/10.1108/03090599010137102