User involvement in the Open University library building project

Mary Hunt (The Open University Library, Milton Keynes, UK)

New Library World

ISSN: 0307-4803

Publication date: 28 March 2008

Abstract

Purpose

The purpose of the paper is to show that the Open University library building project was particularly successful for its inclusion of library staff. This was mainly due to the emphasis on a partnering ethos with integrated workshops. The paper identifies the value of such approaches in all building projects and highlights additional factors that enabled a full contribution from the Library.

Design/methodology/approach

The Open University project is used as a case study of user involvement in a building project.

Findings

The paper finds that making partnering work is dependent on putting in place a structured approach that incorporates all the elements included in the definition: delivering better value for partners; reducing duplication and waste of resources; identifying and evaluating progress towards mutual objectives; developing an issue resolution process; and measuring through the use of performance indicators.

Originality/value

This is the only example of a partnering project used for a library building known to the author. Promoting the advantages of partnering and integrated teamworking is of value to the construction industry as well as to clients (Estates departments) and building users (library staff and customers).

Keywords

Citation

Hunt, M. (2008), "User involvement in the Open University library building project", New Library World, Vol. 109 No. 3/4, pp. 166-172. https://doi.org/10.1108/03074800810857612

Publisher

:

Emerald Group Publishing Limited

Copyright © 2008, Emerald Group Publishing Limited

To read the full version of this content please select one of the options below

You may be able to access this content by logging in via Shibboleth, Open Athens or with your Emerald account.
To rent this content from Deepdyve, please click the button.
If you think you should have access to this content, click the button to contact our support team.