Resource sharing and document supply in India: INFLIBNET and the experience of JCCC@UGC‐INFONET at the University of Pune

Abstract

Purpose

This paper aims to describe and evaluate JCCC@UGC‐INFONET and the document supply service at the University of Pune.

Design/methodology/approach

The approach takes the form of a brief overview of JCCC@UGC‐INFONET and the document supply service provided by the University library. Problems encountered while using the JCCC@UGC‐INFONET user interface and the administrative interface in providing ILL service are identified and some recommendations made.

Findings

The document supply service provided by Pune University library is satisfactory but the overall objective of INFLIBNET for starting this service is far from satisfactory. The JCCC@UGC‐INFONET database and software have some very good features but also some deficiencies that need to be rectified.

Originality/value

The paper provides details of the new service initiated by INFLIBNET and also evaluates the JCCC software from both the user's and the administrative point‐of‐view. These inputs will be useful for the development and improvement of both the service and the software.

Citation

Desale, S.K., Londhe, N.L. and Patil, S.K. (2009), "Resource sharing and document supply in India: INFLIBNET and the experience of JCCC@UGC‐INFONET at the University of Pune", Interlending & Document Supply, Vol. 37 No. 4, pp. 208-214. https://doi.org/10.1108/02641610911006300