Linchpin or weakest link? Challenges to current document delivery practice and services
Abstract
Purpose
The main purpose of this paper is to generate discussion on the necessity for document delivery services to re‐position themselves, thus “adding value” within the information chain.
Design/methodology/approach
The paper is empirical, based on working practice in a major academic library.
Findings
Document supply is a vital link in the knowledge chain. It is the information professional's responsibility to rise to the challenges outlined above, and to regenerate and rejuvenate services in order to strengthen the infrastructure to support research and scholarship across all disciplines, in the manner most appropriate to them. In so doing, document supply services will become a linchpin in academic and research support rather than the weakest link.
Originality/value
The paper is a synthesis of current practice, outlining current shortcomings, and challenges.
Keywords
Citation
Patterson, A. (2008), "Linchpin or weakest link? Challenges to current document delivery practice and services", Interlending & Document Supply, Vol. 36 No. 4, pp. 191-195. https://doi.org/10.1108/02641610810919525
Publisher
:Emerald Group Publishing Limited
Copyright © 2008, Emerald Group Publishing Limited