Evolution of e‐records management practices in e‐government: A Turkish perspective
Abstract
Purpose
This study aims to evaluate the new aspects of records management practices introduced by the start of the provision of public services in the electronic environment.
Design/methodology/approach
A survey method was used in this research; data were gathered through literature reviews and interviews.
Findings
The major findings of the study are that the development of the official communication flow with the opportunities of the electronic environment is a must of the modern state concept. However, meeting the required legal and administrative criteria related to electronic records management applications, filling the gaps, taking action on the examples of the developed, and following the outputs of projects are considered to be quite significant.
Originality/value
The paper provides valuable information about the description of the e‐records management in terms of e‐government, and gives information about the recent developments in Turkey.
Keywords
Citation
Kulcu, O. (2009), "Evolution of e‐records management practices in e‐government: A Turkish perspective", The Electronic Library, Vol. 27 No. 6, pp. 999-1009. https://doi.org/10.1108/02640470911004084
Publisher
:Emerald Group Publishing Limited
Copyright © 2009, Emerald Group Publishing Limited