To read the full version of this content please select one of the options below:

Virtual Reference Handbook: Interview and Information Delivery Techniques for the Chat and E‐mail Environments

Renée Goodvin (Sul Ross State University, Alpine, United States of America)

The Electronic Library

ISSN: 0264-0473

Article publication date: 11 April 2008

Keywords

Citation

Goodvin, R. (2008), "Virtual Reference Handbook: Interview and Information Delivery Techniques for the Chat and E‐mail Environments", The Electronic Library, Vol. 26 No. 2, pp. 278-279. https://doi.org/10.1108/02640470810864190

Publisher

:

Emerald Group Publishing Limited

Copyright © 2008, Emerald Group Publishing Limited