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Productivity paradox: worksettings for knowledge work

Audrey Kaplan (Audrey Kaplan, WDL Publications, Ottawa, Canada, 1995. Tel: 001 613523 6749)
Stan Aronoff (Stan Aronoff and Audrey Kaplan, WDL Publications, Ottawa, Canada, 1995. Tel: 001 613523 6749)

Facilities

ISSN: 0263-2772

Article publication date: 1 March 1996

2121

Abstract

Looks at why investment in the work environment is important to the success of investment in information technology. Begins by looking at the history of the use of computers in the office environment, detailing in particular how the introduction of computers has altered office practices. Goes on to discuss the productivity paradox of knowledge workers, that is the ways in which management of the office environment enables productivity to increase.

Keywords

Citation

Kaplan, A. and Aronoff, S. (1996), "Productivity paradox: worksettings for knowledge work", Facilities, Vol. 14 No. 3/4, pp. 6-14. https://doi.org/10.1108/02632779610112472

Publisher

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MCB UP Ltd

Copyright © 1996, MCB UP Limited

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