The world of business is changing as never before. Faced with unrelenting pressures to achieve and maintain a competitive position, businesses are developing new work processes and channels to market, which render obsolete previously accepted practices for the deployment of workspace. Consequently, managers of workspace have to make a paradigm shift from their traditional transactional and reactive focus to one which is strategic and proactive. At its heart is an accommodation planning process that links effectively the strategic and tactical components, and in so doing ensures the close alignment of provision to the ongoing needs of business through time. Additionally, the performance of the work environment is subjected to rigorous evaluation, where the principal assessment criterion is the extent to which the work environment not only supports, but adds value to, business processes through enabling people to work anytime, any place and anywhere.
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